We specialize in producing professional-grade business process maps, business process documentation, and business process training and performance support content.
In addition, we sell, implement, and support easy-to-use business process automation software.
We are experts in…
- Business Process Mapping
- BPMN, EPC and UML notational flowcharting/diagramming
- SIPOC diagramming
- Value Stream Mapping
- User Story Mapping
- Business Process Documentation
- Process Definition Documents
- Decision Model and Notation (DMN) Tables
- Business Rules
- Case Management Modeling and Notation (CMMN) Diagramming
- Data Flow Diagrams
- Business and Software Requirements Documentation and Management
- Business Process Analysis
- Gap Analysis
- Process Risk Analysis
- Waste Analysis
- Improvement Planning and Monitoring
- Metrics
- Performance Support
- Employee and Customer Onboarding Support
- Employee Manuals
- Job Aids
- Quick Reference Guides
- Training and Support Video Production
- Instructions
- User Guides and Manuals
- Company Policies
- Automation
- Software Selection and Implementation
- Business Process Management (BPM) Software
- Robotic Process Automation (RPA) Software
- Task and Procedure Automation Software
- Business Process Knowledge Management
- Strategic Planning
- Business Process Knowledge Repository
- Design
- Implementation
- Management/Maintenance
- Consulting Services
- BPM Strategy and Operations
- Process Classification Frameworks
- Design
- Organization + Maintenance
- Change Management
- Process Mapping Training and Coaching
- Business Process Analyst Training and Coaching
- Business Process Management Quality and Capability Assessments
- Business Process Regulatory and Legal Compliance Consulting
- Business Process Improvement Programs and Projects
- Planning
- Management