Business Process Documentation
A detailed, Business Process Map can show most, but not all of the details of a process. Some process details are simply better explained in other types of content. The Process1st methodology includes three core documents that, combined, thoroughly explain all of the relevant process details. The Document Set includes:
- Business Process Map
- Business Process Definition Document
- Step-by-Step Work Instructions
Additional Business Process Documentation
Other types of content offers additional information that supports a wide range of process performance needs. Including:
Written Documentation: Job Aids, Checklists, User Guides, Instructions, Diagrams and Flowcharts, Quick Reference Guides, Illustrations, Diagnostic/Troubleshooting Guides, Reference Guides, Schematics, Installation Guides, Newsletters, Email Campaigns, Sales and Marketing Content.
Electronic/Digital Tools: Augmented Reality, Virtual Reality, Online Help, Apps, Wizards, Wikis, Product Configuration Tools.
Business Process Management Support: Process Mapping, Business Rules Management, Process Maturity Assessments, Compliance Documentation, ITIL/IT Service Management content.
Social Media and eMedia Content Management: Social Media Content and Management, Blogs, Podcasts, Webcasts, Web Seminars, Virtual Events, Web Conferences
Organizational Change Management: Change Management Planning, Written and Digital Communications Content, Training Content, Informational Seminar Content.
Electronic/Digital Tools: Augmented Reality, Virtual Reality, Online Help, Apps, Wizards, Wikis, Product Configuration Tools.
Business Process Management Support: Process Mapping, Business Rules Management, Process Maturity Assessments, Compliance Documentation, ITIL/IT Service Management content.
Social Media and eMedia Content Management: Social Media Content and Management, Blogs, Podcasts, Webcasts, Web Seminars, Virtual Events, Web Conferences
Organizational Change Management: Change Management Planning, Written and Digital Communications Content, Training Content, Informational Seminar Content.