Process Engineering
The Difference Between Accuracy and Precision in Business Process Modeling
Mar/22/2020
The greater the level of precision, the greater the return on investment (ROI) in the work of business process mapping and documentation. In other words, an accurate yet imprecise workflow diagram has less value to an organization than a workflow diagram that is both accurate and precise.
Aren’t they Synonyms?
Outside of business process mapping and documentation, the word pairs are often considered synonymous. But in the context of business process mapping and documentation they are specifically different. In this post, I’ll explain that difference by first examining the dictionary definitions of the words. Then I’ll explain my interpretation of the differences and how they apply to the quality and utility of business process mapping and documentation.
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Aren’t they Synonyms?
Outside of business process mapping and documentation, the word pairs are often considered synonymous. But in the context of business process mapping and documentation they are specifically different. In this post, I’ll explain that difference by first examining the dictionary definitions of the words. Then I’ll explain my interpretation of the differences and how they apply to the quality and utility of business process mapping and documentation.
Read More…
The Difference Between Thorough and Complete in Business Process Modeling
Mar/15/2020
A business process flowchart alone does not represent a thorough business process model. A thorough business process model is one that illustrates and specifies all of the relevant details of a process. While a good flowchart can communicate many process details, other types of content can detail or present information more effectively, efficiently, or purpose-driven.
The type of audience or consumer of the business process model is the criteria for determining what is relevant. If one of the objectives of the business process model is to provide value for the widest range of audiences, then an illustration and specification framework should be used to guide the business process model developers. Read More…
The type of audience or consumer of the business process model is the criteria for determining what is relevant. If one of the objectives of the business process model is to provide value for the widest range of audiences, then an illustration and specification framework should be used to guide the business process model developers. Read More…
The Risk of Memory-Based Event Triggers
Mar/12/2020
A business event triggers a response. The response is a business process. When a business event is triggered (initiated) only when a human performer remembers to trigger it, I call that a Memory-Based Event Trigger (MBET). MBET’s are risky because the business depends on a performer to remember to trigger the event. If the performer forgets, the process doesn’t happen. If the performer takes a day (or week or month) off, the process doesn’t happen. Read More…